It is our opinion there are
a various amount of factors that have, and do,
contribute to the success of Orchard Kitchens.
It could be that some of these factors may have
some relevance in the customer purchase decision,
yet some may have no relevance whatsoever. But
it is important that the customer has total awareness
concerning the mechanics and philosophy of the
products and services at Orchard Kitchens.
Whatever the factors, we always ensure that our
customers are armed with a deep understanding
of the procedures and functions that are important
in making a major purchase, after all, it is not
everyday that we buy a kitchen.
1. In House Manufacturing
Our very own in-house manufacturing plant is adjoined
to our showroom. You're very welcome to come and
browse around our workshop; you can even see your
own kitchen being custom made.
2. Kitchen Bathroom
Bedroom Specialists Association (KBSA)
Orchard Kitchens are a member of the Kitchen Bathroom
Bedroom Specialists Association (KBSA). The objective
of the KBSA is to scrutinise its members to enforce
a high standard of operation and quality of performance.
The KBSA also has the power to investigate members
businesses to ensure that finances are conducted
within their strict guidelines. Underwritten by
a major insurance company, KBSA Consumer care
protects the consumer in the unlikely event that
a KBSA member ceases to trade prior to delivery
of the contract. This unique scheme ensures the
completion of your kitchen, bedroom or home office
to the terms of your agreed contract, or the deposit
is refunded, so long as the deposit paid was no
more than 25% of the contract value. (Information
provided at will).
3. Free On Site Design
& Survey
Relax in the comfort of your home whilst we measure,
and design your kitchen with computer-generated
pictures. 20 years of experience enable us to
overcome most problems no matter how difficult
and challenging your kitchen may be.
4. Project Management
Orchard Kitchens cater for all your needs concerning
design and manufacture, removing and disposal
of old units, all installation work including
high quality joinery, electrics, plumbing 'including
corgi registered gas fitting', plastering, wall
& floor tiling, lighting, colour schemes and
interior design. Just decide on your particular
needs, style and taste and leave the rest to us.
5. No Subcontractors
Orchard Kitchens never sub-contract installations.
Our own joiners who are also qualified Corgi registered
installers are of the highest quality offering
a first class service.
6. Specialists
We specialise in kitchens, we live and breathe
in what we believe to be the best kitchens in
the Midlands.
7. Carcasses
All Orchard Kitchen carcases are colour co-ordinated
to match the unit doors. This is just another
concept to enhance the effect of your new kitchen.
Orchard Kitchen carcasses are all 18mm thick for
strength and durability.
8. Hinges and Drawers
All hinges and drawers are made by ''Blum'' who
are known for being the best quality on the market
and are used by most high quality kitchen manufacturers.
Be sure to ask for "Blum inside".
9. Doors
There are over 500 doors to choose from; therefore
we have the variety of stock to serve a huge array
of styles allowing all tastes to be catered for.
10. Itemised Billing
All designs are processed with an itemised pricing
inventory of all the products needed to meet the
specific design of your Orchard Kitchen. This
enables you to know exactly what price you are
paying for each unit, and each individual fitting
cost that is going into making your kitchen complete.
This can also help you to scrutinise the design
and prices to keep within your budget.
11. No High-Pressure
Sales
It is a concern to Orchard Kitchens that some
companies adopt the 'hard sell' approach whether
it is for a kitchen, double-glazing or indeed
any other kind of home improvement. We consider
our prices to be extremely competitive and subsequently
our sales staff do not engage in techniques such
as price loading to then drastically discount
prices to give the impression that you are obtaining
'a fantastic deal'. Orchard Kitchens approach
is as professional as it comes without any pressure
to commit to purchase. Quotes are given without
any obligation whatsoever.
12. Free Colour Photo-Realistic
Computer Visuals
We will create a high quality colour picture of
how your Orchard Kitchen will look. This will
assist you in deciding whether your custom made
design is really the one for you. If not, then
invite us back and we'll try again for you!
13. Self fit option
Orchard Kitchens will give you the option of fitting
your new kitchen yourself. This will reduce the
cost as the installation charge can take you over
your budget and fitting yourself is a good way
of obtaining a custom made kitchen instead of
a low quality flat pack for a similar price. All
Orchard Kitchens self-fit kitchens are delivered
rigid complete with all doors and drawers fitted
onto the units, so there are no annoying bits
missing out of the box or broken (that we have
all experienced with DIY items). However, should
the more skilful aspects of the fit prove daunting
e.g. worktop mitres, we of course could supply
our quote for this plus offer any advice that
you may require.
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